【實用教育app】ACTC OS X Support Exam Prep|最夯免費app-綠色工廠好玩App

OverviewOS X Support Essentials 10.8 is a hands-on course that provides an in-depth exploration of troubleshooting on OS X Mountain Lion. This course is designed to give you a tour of the breadth of functionality of OS X Mountain Lion and the best methods for effectively supporting users of OS X Mountain Lion systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.Who should attend?• Help desk specialists, technical coordinators, service technicians, and others whosupport Mac users.• Technical support personnel in businesses that use Mac computers.• Technical coordinators or power users who manage networks of computers running OS X such as teachers and technology specialists who manage networks or computer labs.What You Will Learn• The troubleshooting process and how to become more efficient with available tools and resources.• Features and functionality of OS X Mountain Lion, including how to find additional information• How to prepare for Apple Certified Support Professional (ACSP) 10.8 certificationCertification ExamStudents can take the OS X Support Essentials 10.8 Exam to earn Apple Certified Support Professional (ACSP) 10.8 certification (not included in course).Course OutlinePart One: Installation and ConfigurationPart Two: User AccountsPart Three: File SystemsPart Four: Data ManagementPart Five: Applications and ProcessesPart Six: Network ConfigurationPart Seven: Network ServicesPart Eight: Peripherals and PrintingPart Nine: System StartupNote:This app was not created or endorsed by Apple.