【實用教育app】Business English Dealing With Complaints|最夯免費app

Dealing with Complaints tutorial is the fifth part of Telephone Communication Skills e-Learning series. These tutorials provide to learn how to use the basic rules and patterns in a telephone conversation related to business issues.Other Tutorials are:1- Telephone Basics2- Making Appointments3- Making A Booking 4- Participating in a Teleconference5- Dealing with ComplaintsAfter these courses, you will gain self-confidence when you speak in English on the phone.The fifth one is Dealing with Complaints aiming to give some basics for dealing with customer complaints.For Whom: Beginners and intermediate level learnersDuration: 20 min. (approximately)

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