CEP is a one stop reporting app for on the go tracking of all day-to-day business metrics and reports with respect to volume trending, SLA trending, productivity, customer satisfaction, escalations etc.
Key Features/benefits:
1) Charts for Volume Trending and SLA trending and productivity
2) Engagement management - Issue management, MOM, escalations, customer feedback
3) Team charter, roles and responsibilities, training plan and tracker
4) Provides role based access at the various engagement levels
5) Seamlessly integrates and pulls data from other business applications
6) Visibility to real time information, status and health of the engagement
7) Business decisions powered through the readily available volume & SLA trending and productivity reports
8) Transparent metrics reporting and process management
9) Helps improve customer satisfaction due to timely reporting and communication
免費玩CEP APP玩免費
免費玩CEP App
CEP APP LOGO
CEP APP QRCode
| 熱門國家 | 系統支援 | 版本 | 費用 | APP評分 | 上架日期 | 更新日期 |
|---|---|---|---|---|---|---|
| 美國 (U.S.A) | iOS App Store | 1.0 App下載 | 免費 | 2013-11-19 | 2014-09-26 | |
| 未知 | iOS App Store | 1.0 App下載 | 免費 | 2013-11-19 | 2015-06-04 |
