【實用商業app】Cisco Technical Support|最夯免費app

【實用商業app】Cisco Technical Support|最夯免費app

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【免費商業App】Cisco Technical Support-APP點子

The Cisco Technical Support mobile application provides access to Cisco's rich technical support content. Find solutions to your troubleshooting needs anywhere, anytime!Support contract owners can view, update and create support cases all from your mobile device. Users can search for any case associated with their contracts, contact the assigned TAC Engineer, On-Site Contact or Field Engineer with a tap of a botton. You can even track your RMA shipments as well as initiate RMA returns by scheduling with your local courier and print shipping labels.

Research Cisco products and services through mobile optimized content, videos and podcasts. Whether troubleshooting webex, vpn (anyconnect) or firewall issues, researching the latest features on our UCS, ISR, ASR, or Nexus products, or downloading configuration guides for our Catalyst switches or ASA firewall appliances, Cisco is with you every step of the way.

FEATURES:

Cases and Contracts (requires a valid support contract):

【免費商業App】Cisco Technical Support-APP點子

- Ability to view, update (add notes and photos) and create a support cases associated with your service contracts

- Click to connect with your TAC Engineer, On-Site Contact or Field Engineer directly via phone or email

- Ability to send case re-open, status update, and case closure requests from the app

- View RMA details associated with your support cases, including access to up to date tracking information for Replacement RMA parts

【免費商業App】Cisco Technical Support-APP點子

- Initiate RMA returns for devices (schedule pickup and print shipping

labels) to be sent back to Cisco

- View your support contract(s) status sorted by expiration date, or look up contract details by Serial Number

- Add calendar event reminders 60 and 90 days prior to contract expiration Don't have a Cisco support contract? Learn more about the benefits here:

【免費商業App】Cisco Technical Support-APP點子

http://www.cisco.com/web/help/reg/ben/sc_ben.html

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https://www.google.com/url?q=http://www.cisco.com/web/help/reg/ben/sc_ben

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【免費商業App】Cisco Technical Support-APP點子

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Online Media:

- Cisco RSS feeds and alerts help you stay up to date with news and security updates

- Keep informed and stay updated via technical support videos presented by Cisco Experts

【免費商業App】Cisco Technical Support-APP點子

- Access to Cisco Technical Support Podcasts (Cyber Risk Reports and TAC Security Podcasts) Product Information:

- TAC Authored Support Documents - Filter document list by keyword(s)

- Bug Search - Research software defects by searching by keywords, bug ID, product or SW release (requires service contract)

- Mobile optimized Cisco Product and Services documentation including aggregated product specific content documentation, software downloads, and Cisco Support Community content

【免費商業App】Cisco Technical Support-APP點子

- Integrated Pocket Read-It-Later Service for accessing content off line.

Go to

http://www.getpocket.com/

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【免費商業App】Cisco Technical Support-APP點子

https://www.google.com/url?q=http://www.getpocket.com/&sa=D&usg=AFQjCNHaeT

dy4uZ44XureOKYQxr-uQ9LAw> for more information

- Leverage IFTTT (

http://www.ifttt.com/

【免費商業App】Cisco Technical Support-APP點子

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https://www.google.com/url?q=http://www.ifttt.com/&sa=D&usg=AFQjCNEd-bqJTy

esXDbudz9hhbxC1wrPag>) to automate content curation, directing content

from Pocket to alternate content aggregators like Evernote, Instapaper, Dropbox, Box, etc.

【免費商業App】Cisco Technical Support-APP點子

Have questions or want to provide feedback? Send us an email at:

ctsmobilefeedback@external.cisco.com

【免費商業App】Cisco Technical Support-APP點子

免費玩Cisco Technical Support APP玩免費

免費玩Cisco Technical Support App

Cisco Technical Support APP LOGO

Cisco Technical Support LOGO-APP點子

Cisco Technical Support APP QRCode

Cisco Technical Support QRCode-APP點子
熱門國家系統支援版本費用APP評分上架日期更新日期
香港 Hong KongAndroid
Google Play
3.7.1
App下載
免費
2014-09-072015-04-14