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Enterprise Information Technology Book

This has resulted in a proliferation of unnecessarily redundant systems creating a costly and complex state IT landscape.

• Florida currently has five large-scale Enterprise Resource Planning (ERP) projects in various states of completion with a total cost of approximately $735 million.

• Over the past several years, Florida has undertaken more than 12 largescale integration and custom software development projects, with a total estimated cost of more than $450 million, all expected to directly enable and improve agencies’ ability to provide required services.

• Florida has more than 30 major data center facilities, many not fully utilized or established as shared-use facilities, with an estimated annual cost of more than $13.5 million. In addition, there are numerous

computer/server rooms not identified as data center facilities that would likely increase this overall cost.

Just a 5-10 percent efficiency improvement in the overall spending for IT could have a material and positive impact on the recurring funding expected to be available at the end of state fiscal year 2008-09.1 Increasing the rate for successful completion of enterprise IT projects would not only have a positive fiscal impact, it would also improve the substantive functions the state performs. For example, the purpose of project Aspire is to ensure availability of adequate, timely and accurate fiscal information to decision-makers. IT projects such as the State Automated Child Welfare Information System (SACWIS) and Child Support Enforcement Automated Management System (CAMS) can affect services to our most vulnerable citizens. And projects such as the Integrated Criminal History

System (ICHS), the Florida Sex Offender Registry, and the Offender Based Information System (OBIS) allow law enforcement officials to more effectively share information to protect and ensure the safety of our citizens. Failure to

successfully implement these systems hinders the state’s ability to provide critical services.

In the past 40 years, Florida has statutorily established more than 10 different ITrelated governance and organizational structures and found none of them to be sustainable. Florida exhibits all of the symptoms of ineffective enterprise IT governance:

1 IT projects often run late and over budget

2 Senior management cannot explain IT governance

3 Senior management senses low value from IT investments

4 Senior management sees outsourcing as a quick fix to IT problems

5 Governance changes frequently

6 IT is often a barrier to implementing new strategies