【實用工具app】EthosIQ ROI Tool|最夯免費app-綠色工廠好玩App

This app provides a basic ROI calculation for CTI Screen Pop, Call Routing, Outbound, Multi-Media, Workforce Management, and Workflow. Begin by entering the Customer information, Agent Input, and Telephone Call Input – all accessed from the “Options” button in the upper right hand corner. Then select the appropriate Contact Center solution and enter the requested data to get your ROI.