【實用商業app】FirstCallCRM HelpDesk|最夯免費app-綠色工廠好玩App

FirstCallCRM enables Resolvers & Managers to easily and quickly access your SAP CRM Help Desk information on-the go anytime, anywhere. This app enables you to quickly search for service tickets, update service ticket, create new ticket, view surveys, accounts and receive alerts.Features of the app include:-Predefined Queries to search for Tickets-Advance search to query Tickets-Apply Predefined Responses to update Tickets-Ticket Escalation and Assignment notification (Alerts)-Export Ticket data to PDF-View Ticket change log-User authentication and data access based on SAP security-View Accounts-Configurable iPhone/iPad views in the backend-Real-time access to SAP CRM-Multi-lingual capability-Easy to deploy