The Matrix42 Mobile App delivers the power of Matrix42 Workspace Management at your users' fingertips, anytime and anywhere. It provides a simple, intuitive interface for end users to access your service catalog, place orders, submit help desk tickets, check the real-time status of orders and tickets, view company news and browse the company address book - all from the convenience of their smartphones.
Mobile Service Desk
Browse the Knowledgebase, create new tickets, track progress, view all open tickets and rate service quality
Mobile Service Catalog
Browse all available services, get mobile access to your workspace, track and approve open orders and provide transparency into all service-related costs and dependencies
Company News
Get the latest company news and announcements delivered to your smartphone, integrate social media feeds and forward announcements via email
Company Contacts
Search the company address book and save contacts to your local address book
Benefits:
• Deliver outstanding and convenient service to mobile users
• Improve user perception of IT as responsive, service-oriented and leading edge
• Keep mobile users informed and in touch, wherever they may be
• Reduce user downtime through faster, more convenient reporting of incidents
• Intuitive, simple design makes it easy for users to request and track services
• Ability for Managers to approve orders on the go
• Tightly integrated with the rest of the Matrix42 Workspace Management solution
Note: This app has been developed for smartphones. A version with extended functionality, which can be installed on Tablets, too, will follow.
熱門國家 | 系統支援 | 版本 | 費用 | APP評分 | 上架日期 | 更新日期 |
---|---|---|---|---|---|---|
未知 | Android Google Play | 1.1.0 App下載 | 免費 | 1970-01-01 | 2015-04-22 | |
未知 | iOS App Store | 2.5.1 App下載 | 免費 | 2011-05-04 | 2015-06-04 |