Mobile Incident Manager enables on-site supporters efficient processing of tickets, because all relevant data are available mobile. The location of the tickets is displayed on an interactive map and so optimal time and path planning is possible.
The app is based on a Service Management System, like Microsoft System Center Service Manager. It is a useful addition to „My Helpdesk“, a service management app by H&D for end-users. The app also convinces with its extendet mobility for latest windows phones.
Advice: The app includes a demo with sample data and a full version. In order to use the full version on your company, you require our Mobile Service Management Interface to be installed by your IT Department.
Features
Clear listing and arrangement of all relevant incidents
Up-to-date views on the remaining processing and solving time
Easier navigation on extensive premises via the visualization of tickets in an interactive map
Quick navigation in buildings via floor plans
Spontaneous work on tickets in the nearby area
On-site confirmation of solutions by the end user
Additional interfaces to other service management systems available on request
免費玩Mobile Incident Manager APP玩免費
免費玩Mobile Incident Manager App
熱門國家 | 系統支援 | 版本 | 費用 | APP評分 | 上架日期 | 更新日期 |
---|---|---|---|---|---|---|
美國 (U.S.A) | Windows Windows 市集 | 1.2.0.6 App下載 | 免費 | 2014-06-20 | 2014-09-26 |