Amettis, consulting and tooling firm in IT Service Management, offers a new approach to ITIL® v3 in its 2011 edition.
"Everything you have always wanted to know about ITIL®, but you have never asked." Now on Android !
Discover the five phases of service lifecycle through a transportation company E.T.I.C. (Enterprise of Transportation Inter-City), which will address the need for a typical customer, Mr. Smith.
The company will deploy a new bus line based on best management practices implemented by its Service Desk C.L.I.O. (Center of Logistics and IT Operations).
Come and discover with us the best practices from ITIL® 2011 version.
© Copyright 2011 Amettis. All rights reserved - Produced by Antoine Rivière and Xavier Bovard.
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| 熱門國家 | 系統支援 | 版本 | 費用 | APP評分 | 上架日期 | 更新日期 |
|---|---|---|---|---|---|---|
| 未知 | Android Google Play | 3.0 App下載 | 免費 | 1970-01-01 | 2015-04-20 |
