【實用商業app】OTRS Mobile Edition by it-novum|最夯免費app-綠色工廠好玩App

The app give you the possibility to manage your Ticket system in a convenient way from your iPhone, iPad and iPod wherever you want. There is a large variety of functions which makes the handling of your OTRS system comfortable from your mobile device. It is easy to set up and offers a user-friendly UIFunctions:o Show existing open and new Tickets and also filter between Locked, Watched, My queues and Allo Show Tickets by Queueo Read Articles for every Ticketo Ticket creation o Answer to existing TicketsDepending on the installed plugins on your OTRS Server you also can:o Create Ticket Tasks and recording of time workedo Journey recording for every TicketNOTE!This App requires an OTRS Server and also a mobile API. The API is not part of an standard OTRS Package. You can get it from the it-novum GmbH. There is no additional charge for using the app without the API.