【實用商業app】OpenSer|最夯免費app-綠色工廠好玩App

Would you like to be up to date on your incidents anytime and anywhere? OpenSer Mobile is a simple but powerful tool that will allow you to increment the efficiency in which the service and support requests are registered by the Service Desk.OpenSer Mobile 1.1 features:• Incident Management Dashboard. It displays and executive summary of the open incidents, including escalations and critical issues by different time periods: day, month, year and date range.•Incident search. Search by client, incident number and incident description• List all open incidents.• List all escalated incidents. • List all critical incidents. • Show incident details. • Call the Service Desk Manager directly from within the app. • Call the Service Desk directly from within the app. • Simple incident registration with your OpenSer user. • Locate users on a map directly from within the app. • Call the client directly from within the app. • Call the incident owner from within the app. • Send an e-mail to the client directly from within the app. • Send an e-mail directly to the incident owner from within the app. • Check the incident log directly from within the app. • Receive user suggestions directly from within the app. IMPORTANT: To use this application is necessary to have a working installation of OpenSer Service Desk. It also requires a working connection to web services that will be provided when purchasing OpenSer.Requirements:• Iphone, Ipod and Ipad iOS 3.2 and up• OpenSer Service Desk previous installation. • OpenSer Webservices for iPhone.For a demo please capture this information in configuration section :Usuario: 30379Contraseña: 30379URL Web Services Openser:http://mas.servicedesk.com.mx/opensermobilewsdemoURL Dashboard:http://mas.servicedesk.com.mx/opendashdemo*This require Internet connection from your device.