【實用商業app】World's Greatest Telephone Techniques|最夯免費app

In this one-of-a-kind telephone training presentation, Kym presents an array of unique, refreshing and sometimes controversial ideas to help you and your staff sound more powerful and persuasive on the telephone.Based on Kym's best-selling DVD World's Greatest Telephone Techniques, this application features inspirational customer service examples and humorous insights for those use the phone, from CEOs to receptionists, from sales people to accountants. A customer service specialist, Kym Illman's passion for the telephone has been a major factor in turning his home-based business into an international success story

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