A complaint which appears simple or trivial to you may be very serious to the person making it. So the way in which it is handled becomes critical. Ge …
This app can be a big help with your staff, and with colleagues, because every change, large or small, is an opportunity for communication and co-oper …
You know, from your own experience, that most people like a pat on the back from time to time. But, when you have problems to worry about, you may mis …
£3.00How you deal with your people is important, so this app shows how to get it right, with the skills needed for all work-centered discussions, skil …